How to select a message that blocked callers will hear

PhoneTray blocks incoming calls by answering the call and playing a message to the caller. We call it 'zapping'. PhoneTray comes with several useful zap messages plus you can record your own messages or use any audio files from the Internet. You can set a specific zap message for numbers on your black list, as well as change default zap messages for different categories of callers on the Privacy - Call Blocking screen.

PhoneTray allows you to select zap message using the message selection box:

Click the button to open folder with the zap messages that are included with PhoneTray. You can also double-click on the message selection box to select an audio file. Click the Clear  button to clear selection. Click the Play button to play the selected audio file.

Default zap message for blocked calls on your black list and for manually zapped calls

You can set up the default zap message for blocked callers on the Privacy - Call Blocking screen: check this box to block calls from numbers and names on your black list and select a zap message:

Zap messages for categories of callers

You can select a different zap message for each category of callers on the Privacy - Call Blocking screen:

× Close

Call Blocking Screen

For example, you can select 'Block calls from private / blocked numbers' option and select 'Blocked.wav' message that asks callers to unblock their number and call again. You can configure zap messages for other categories the same way.

Custom zap message for specific callers on your black list

You can assign a custom zap message to specific callers on your Privacy - Black List screen:

Simply select the caller you want to assign a custom zap message to and click the Edit  button on the Black List ribbon menu to bring up the Edit Black List Entry screen. Then check the Custom zap message checkbox and select a zap message:

Zap messages that are included with PhoneTray

PhoneTray comes with several useful zap messages. In addition you can record your own messages or use any audio file from the Internet. Some of the zap messages included with PhoneTray contain phone company recordings for disconnected numbers (Disconnected.wav), circuits busy (CircuitsBusy.wav) and so on. After hearing such messages most robocallers will stop calling your number after a few calls. You can also use messages containing busy signal (Busy.wav or FastBusy.wav) or long rings (Rings.wav) to thwart telemarketers or other unwanted callers. For more information please refer to the List of zap messages included with PhoneTray article.