White list contains a list of specific numbers that are allowed to ring through even if the number category is blocked per your privacy settings (Privacy - Call Blocking screen). It works as a list of exceptions. For example, if you blocked all calls from toll-free numbers on the Call Blocking screen, you can add toll-free number of your local bank to the white list and calls from that number will ring through.
To access the White List screen, click Privacy on the left navigation panel:
and then click White List to access the White List screen:
White List screen
Whitelisted numbers are displayed in a grid with the following columns: Number, Display As and Notes:
You can sort white list entries similar to sorting calls as described in the Filter, sort and search calls article. To sort by number, click the Number column header. Sort Arrow next to the column header indicates sort direction: ascending and descending . Click on the arrow to change the sort direction.
The White List ribbon menu shows what functions are available for white list entries:
You can also right-click on the selected white list entry to access the White List context menu. You can access the same functions in the White List ribbon menu and the White List context menu.
Add or edit white list entry
You have multiple ways to add a number to your white list:
- from the White List screen, click the Add Number button on the White List ribbon menu
- from the White List screen, right-click on the highlighted white list entry and select Add Number from the White List context menu
- from the Calls screen, select a call from number you want to add to the white list and click the Add to White List button on the Calls ribbon menu
- from the Calls screen, right-click on a number you want to add to the white list and select Add to White List from the Calls context menu
If you want to edit an existing white list entry, select the white list entry you want to edit and click the Edit button on the White List ribbon menu or right-click on the entry and select Edit from the White List context menu or double-click on the white list entry.
Clicking the Add number or Edit buttons opens the Edit White List Entry form:
Unlike black list, white list contains only numbers, not names.
White List phone number
Enter phone number you want to add to the white list:
As in black list, you can use ? symbol instead of a digit to indicate a wildcard. For example, 555-???-???? means any number in 555 area code. 888-123-45?? matches all numbers in 888 area codes that start with 123-45 and have any last 2 digits, like 888-123-4500, 888-123-4501 and so on to 888-123-4599.
As mentioned earlier, white list contains a list of specific numbers that are allowed to ring through even if the number category is blocked per your privacy settings. It works as a list of exceptions. For example, our black list contains 555-895-???? number, meaning that all numbers in area code 555 and starting with 895 are blocked. If local bank has phone number 555-895-6945, it will be blocked as per black list settings. In order to let calls from local bank to ring through, we need to add bank number to the white list. Let's say that local bank has phone numbers ranging from 555-895-6940 to 555-895-6949. In this case using ? instead of last digit allows us to let all calls from local bank phone numbers ranging from 555-895-6940 to 555-895-6949 to ring through.
Display As field
The text you enter into the Display As field will be shown as a caller's name for this number.
Leave it empty to use the name from Caller ID.
You can add comments to the Notes field in the white list entry:
Report this number as a legitimate number to PhoneTray online anti-spam database
Only number / name and comments you added to the Notes field are sent to PhoneTray online anti-spam database. All submissions are kept private and your private information is never published online.
Select, delete or copy white list entries
To select a single white list entry, simply click on the white list entry. The entry will become highlighted. You can select multiple white list entries similar to selecting multiple calls as described in the Select, delete and copy calls article.
When a white list entry is selected, click the Delete button to delete white list entry, and click the Copy button to copy selected white list entry to the clipboard.
You can copy selected white list entries to the Clipboard and then paste that information into another program, for example Microsoft Excel or Microsoft Word. The process is the same as for calls. You can read more about it in the Select, delete and copy calls article.
Search white list
To search your white list entries, simply click the Find button on the White List ribbon menu:
Clicking the Find button brings up the Find panel:
Enter your search criteria and click the Find button. All entries matching your search criteria will be displayed with the search term highlighted:
To hide the Find panel, click the Close button in the left corner of the Find panel. To clear search criteria, simply click the Clear button in the right corner of the Find panel.
You can quickly search for all calls from a whitelisted number. Right-click on any call from that caller and select Show Calls From This Caller from the White List context menu. PhoneTray will search by caller's number and will show all calls from that number.