Black list contains a list of specific numbers or names that you decided to block.
To access the Black List screen, click Privacy on the left navigation panel:
and then click Black List to access the Black List screen:
Black List screen
Blocked numbers and names are displayed in a grid with the following columns: Number, Name, Display As, Notes and Zap Message:
You can sort black list entries similar to sorting calls as described in the Filter, sort and search calls article. To sort by number, click the Number column header. Sort Arrow next to the column header indicates sort direction: ascending and descending . Click on the arrow to change the sort direction.
The Black List ribbon menu shows what functions are available for the black list entries:
You can also right-click on the selected black list entry to access the Black List context menu. You can access the same functions in the Black list ribbon menu and the Black list context menu.
Add or edit black list entry
You have multiple ways to add number to your black list:
- from the Black List screen, click the Add Number button on the Black List ribbon menu
- from the Black List screen, right-click on any black list entry and select Add Number from the Black List context menu
- from the Calls screen, select a call from the number you want to block and click the Block Number button on the Calls ribbon menu
- from the Calls screen, right-click on a number you want to block and select Block Number from the Calls context menu
If you want to edit an existing black list entry, select the black list entry you want to edit and click the Edit button on the Black List ribbon menu or right-click on the entry and select Edit from the Black List context menu or double-click on the black list entry.
Clicking the Add Number or Edit buttons opens the Edit Black List Entry form:
When adding a new black list entry, you can choose to block incoming calls by number or by name.
Block incoming calls by number
To block by number, select the Block by number option:
Enter phone number you want to add to your black list. When blocking by the caller's number, you can use ? symbol instead of a digit to indicate a wildcard. For example, 555-???-???? means any number in 555 area code. 888-123-45?? matches all numbers in 888 area codes that start with 123-45 and have any last 2 digits, like 888-123-4500, 888-123-4501 and so on to 888-123-4599.
Block incoming calls by name
To block by name, select the Block by name option:
Calls with a matching caller's name will be blocked regardless of the caller's number. When blocking by caller's name, you can use * to indicate a wildcard. For example, ABC* will block all names that start with Abc, such as 'Abc Cleaning' or 'Abc Marketing'; *Travel* will block all names that have Travel in the name, such as 'M&M Travel' or 'Traveler's Inn'. Comparison is not case-sensitive, so both 'TRAVEL' and 'travel' in the name field will be blocked.
Display As field
The text you enter into the Display As field will be shown as the caller's name for this number.
Leave it empty to use the name from Caller ID.
Report this number to PhoneTray online anti-spam database
Check this box to report this number to PhoneTray online anti-spam database:
This box is checked by default. If you are adding telemarketer's or another spammer's phone number to your black list, please leave this option checked to help other users of PhoneTray to block calls from this number. Only number / name and comments you added to the Notes field are sent to PhoneTray online anti-spam database. All submissions are kept private and your private information is never published online.
You can add comments to the Notes field in the black list entry:
Assign a zap message to a black list entry
By default, calls from callers on your black list are zapped using the default zap message selected on the Privacy - Call Blocking screen (the first checkbox - 'Block Calls from numbers on your black list'). You can assign a custom zap message to a black list entry by checking the Custom zap message checkbox and using the message selection dialog to select a zap message:
Click the button to open the folder with the zap messages that are included with PhoneTray. You can also double-click on the message selection box to select an audio file. Click the Clear button to clear selection. Click the Play button to play selected audio file.
Please make sure that 'Block calls from numbers on your black list' option on the Privacy - Call Blocking screen is checked if you want to zap callers on your black list. If this option is unchecked, your black list is disabled and PhoneTray will not zap calls from callers on your black list.
PhoneTray doesn't block calls from your contacts or numbers on your White list.
Select, delete or copy black list entries
To select a single black list entry, simply click on the black list entry. The entry will become highlighted. You can select multiple black list entries similar to selecting multiple calls as described in the Select, delete and copy calls article.
When a black list entry is selected, click the Delete button to delete black list entry, and click the Copy button to copy selected black entry to the clipboard.
You can copy selected black list entries to the Clipboard and then paste that information into another program, for example Microsoft Excel or Microsoft Word. The process is the same as for calls. You can read more about it in the Select, delete and copy calls article.
Search black list
To search your black list entries, simply click the Find button on the Black List ribbon menu:
Clicking the Find button brings up the Find panel:
Enter your search criteria and click the Find button. All entries matching your search criteria will be displayed with the search term highlighted:
To hide the Find panel, click the Close button in the left corner of the Find panel. To clear search criteria, simply click the Clear button in the right corner of the Find panel.
You can quickly search for all calls from a blacklisted number. Right-click on any call from that caller and select Show Calls From This Caller from the Black List context menu. PhoneTray will search by caller's number and will show all calls from that number.