How can I change the email on my PhoneTray account? Please submit a request with your old and new email address and we will update the email on your account. Please include your full billing address and phone number for verification purposes. See also: How do I update my credit card info? How do I renew my PhoneTray subscription? Didn't find what you were looking for? Submit a request and we will help you! Comments 0 comments Please sign in to leave a comment.