PhoneTray 2.5.0 and later:
Version 2.5 of PhoneTray includes a workaround that automatically restores your data if the data file was renamed by Windows update. You will not have to restore the data manually if you have PhoneTray version 2.5 or newer.
Please note that you need an active PhoneTray subscription to be eligible for software updates. Subscription to PhoneTray updates and access to online anti-spam database costs only $9.99 per year. First year of subscription is included with your PhoneTray purchase.
PhoneTray 2.4.1 and earlier versions:
On some computers Windows 10 updates rename PhoneTray data files. The update doesn't actually delete your data.
To restore the data, please do the following: open PhoneTray, click the PhoneTray logo and select Shut down PhoneTray:
Click Yes if Windows asks if you want to allow PhoneTray Service to make changes.
Open C:\Users\Public\Documents\PhoneTray folder. Rename Phonetray.data located in that folder to PhonetrayNew.data. Then rename Phonetray(1).data to Phonetray.data. Double-click on PhoneTray icon on your desktop to start PhoneTray again. You should see all your data again.